Typically takes a few minutes for each POS.
- Log into Windows on the POS with the owner account.
- Go to resaleai.com/install using a web browser like Chrome or Internet Explorer.
- Click the button that says Download ResaleAI 2.5 or Download ResaleAI 2.9
If given the option to "Save" or "Run", select "Run". If not given that option, click on the download once it completes and select Run.
- Follow the on-screen instructions.
Note: If you get a message that says that you must be logged in to Windows as the administrator in order to update, that means that you are not logged in to the correct Windows account. Click the start menu, then Log out, then log back in with the administrative Windows account.
Note: If you get a message that says that ResaleAI is still running on this POS, make sure that you have exited out of the ResaleAI POS app, as well as ResaleAI Sync. ResaleAI Sync is a small icon with an "ai" in it on the bottom right of your taskbar. To close it, locate the icon, right-click with your mouse and click "exit".
If you have any questions or challenges while performing this install, visit support.resaleai.com