If you have been using Sign to Sell for a while and some employees show up and some do not show up on the "checked in by" or the "sorter" drop-down menus, this means that some employees have DRS initials set and some do not. Follow the steps below to remedy that!
1. Log in to ResaleAI with an owner or manager account (You can sign in at app.resaleai.com in a browser)
2. Go to Settings
3. Go to Employees
4. Next to each employee profile, will be a pencil icon. Click that to edit the employee's profile.
5. Under "DRS initials", click on the drop-down menu.
6. Select from the drop-down menu the correct DRS user and corresponding initials.
7. Make sure to click Update Employee to save.
8. Repeat for all employees.
If you need any help, just reach out to us over support chat and we will be able to assist you! :)