If you have just started Sign to Sell and when you click on the "checked in by" or the "sorter" drop-down menus and see "no data available" this means that you have not set DRS initials for your employees. Follow the steps below to remedy that!
If you have been using Sign to Sell for a while and some employees show up and some do not show up on the "checked in by" or the "sorter" drop-down menus, this means that some employees have DRS initials set and some do not. Follow the steps below to remedy that!
1. Log in to ResaleAI with an owner or manager account (You can sign in at app.resaleai.com in a browser)
2. Go to Settings
3. Go to Employees
4. Next to each employee profile, will be a pencil icon. Click that to edit the employee's profile.
5. Under "DRS initials", click on the drop-down menu.
6. Select from the drop-down menu the correct DRS user and corresponding initials.
7. Make sure to click Update Employee to save.
8. Repeat for all employees.
Note: If there are multiple stores in your company you will see all of the initials listed for all employees, just scroll to your specific store and then select from your store's list.
If you need any help, just reach out to us over support chat and we will be able to assist you! :)