ResaleAI 3.0 requires DRS 8.3 or above. If you need to update DRS, reach out to the Winmark support center and they can assist.
Computer operating system requirements
ResaleAI 3.0 is compatible with all up-to-date POS computers that are running Windows 7 and Windows 10.
Version 3.0 is not compatible with Windows XP operating system. If you currently have a POS computer using Windows XP, we recommend that you update as soon as possible.
To work effectively, all the computers in your store need to be using the same version of ResaleAI. So you won’t be able to use RAI version 3.0 on some computers and the existing version of RAI on the others.
If you have computers on Windows XP, you can continue using the existing version of RAI and update to RAI 3.0 once you update all computers to Windows 7 or 10. Or, if you want to get the new features as soon as possible, you could use RAI 3.0 on all your updated computers (but you will no longer be able to use the existing version of RAI on the XP computer until that computer is updated or replaced).
It’s possible that you may be able to update your Windows XP computer for free!
Check the HP sticker on the front of your POS computer. If you see “5800,” this can be updated. Reach out to the Winmark support center and they can help you upgrade your computer to Windows 10 at no cost. If you see “5700,” unfortunately the POS will eventually need to be replaced.
If you are unsure which version of Windows you have, check the “Start” button of your computer: