How do I create or edit User Accounts?

Add User Account

1. Open a web browser and go to app.resaleai.com
2. Sign into ResaleAI with your owner login
3. Go to Settings
3. Click the Users option in the menu on the left of the screen. Once you are on the Users screen you will see the list of Users already authorized.
4. Click Add User button on the upper right and the Add User window pops up.
5. Add a Name for the User (This could be _Our Store_ for a store account),
6. Add an Email Address (This is required for the User to create a password),
7. Choose the Default Store (If your company has multiple stores)
8. Choose a User Access Level (Privilege comes with responsibility so choose appropriately)
9. Click the Add User button. You’re Done!!

Edit User Account

1. Open a web browser and go to app.resaleai.com
2. Sign into ResaleAI with your owner login
3. Go to Settings
3. Click the Users option in the menu on the left of the screen. Once you are on the Users screen you will see the list of Users.
4. Click the Edit icon to the right of the User that you want to edit.
5. An Edit window will pop up. Edit what you want to change. To make a User Inactive and suspend all privileges, uncheck the Active User button.
6. Click the Update button at the bottom of the window and You’re Done!!

Different User Account Levels and Privileges

A ResaleAI User Account links a Username and Password to a set of privileges. Of course, with privilege comes responsibility so there are currently four types of User Access Level with different sets of privileges. Below we outlined the privileges and types of accounts.

Standard User

-can view/edit functions on Day Book, Call and Text, Backstock, Buys, Team List, Customers.

-cannot view Reports or Settings

Store Manager

-can view/edit functions on Day Book, Call and Text, Backstock, Buys, Team List, Customers

-can view/edit all functions on the Account Settings page

-can view Reports

-cannot create District Manager or Owner accounts

District Manager

-can view/edit all functions on Day Book, Call and Text, Backstock, Buys, Team List, Customers

-can view/edit all functions on the Account Settings page

-can view Reports

-access to multiple stores in a multi-store company

-cannot create Owner accounts

Account Owner

-all privileges of their ResaleAI account

-can create other Owner accounts

FAQs

Is there a limit to the amount of users I can add for my account?

- There is no limit to the amount of users you add to your account.

How many users can be logged in at one time?

- There is no limit to the amount of users that can be logged into the store account at one time.