How to install ResaleAI and integrate with DRS (beta version)

Install instructions

First steps:

• If you have not added your employees to ResaleAI yet, you'll need to do that first
  • How to add employees
  • How to connect When I Work (if you use When I Work already, it can import your employe

To install the ResaleAI app on each POS computer:

• Be sure you are logged on to the POS computer with the owner or administrator login

• Open a browser like Chrome, and go to resaleai.com/beta

• Click the link to download version 2.19

• After the file downloads, run the installer and follow the steps on screen

NOTE:  The newest version of ResaleAI is only compatible with Windows 7 or 10 computers. If you have a computer using Windows XP, you will need to install a different version instead. Learn more here.

 

If you are using Windows 10 and receive a Windows Protection pop-up follow these steps: 

1. Click More info

2. Click Allow this file

3. Click Ok

 

 

Switching to Beta:

When the app first opens, it will open the current version of ResaleAI. To start with the newer beta version, do the following:

• Click on the small orange “AI” in the top app bar, and a menu should open
• Click "Beta Test Mode" to switch to the new version of RAI.

Troubleshooting:

• Help article if you have any issues installing

• If DRS does not connect to ResaleAI after you install beta (ex: real-time sales do not show later in the day), the easiest fix is to fully restart one POS computer. You will only need to do this once on one POS and it should reconnect to DRS within 5-10 min.