NOTE for new stores:
- If you are new to ResaleAI, we recommend you add your employees to ResaleAI before you install
- You can create employees manually in ResaleAI's settings, or if you use When I Work, you can connect that to import your employees
To install the ResaleAI app on each POS computer:
Be sure you are logged on to the POS computer with the owner or administrator login
Open a browser like Chrome, and go to resaleai.com/install
Click the link at the top to download the latest version
- After the file downloads, run the installer and follow the steps on screen
For any other issues, see this help article
When the app first opens, it will pop up and ask: "Do you want to continue using the Beta version of ResaleaI?"
- If you'd like to try out the latest features, click "Yes"
- If you prefer to keep using the original version, click "No"
If you ever need to switch between the new beta version and the original version, see these steps:
- Click on the small orange “AI” in the top app bar, and a menu should open
- Click "Beta Test Mode" to switch to the new version of RAI (or switch back to the original)