How to install ResaleAI and integrate with DRS (beta version)

Install instructions

NOTE for new stores:

• If you are new to ResaleAI, we recommend you add your employees to ResaleAI before you install
• You can create employees manually in ResaleAI's settings, or if you use When I Work, you can connect that to import your employees
  • How to add employees
  • How to connect When I Work (if you use When I Work already, it can import your employe

To install the ResaleAI app on each POS computer:

• Be sure you are logged on to the POS computer with the owner or administrator login

• Open a browser like Chrome, and go to resaleai.com/install

• Click the link at the top to download the latest version

• After the file downloads, run the installer and follow the steps on screen

 

Troubleshooting

 

You may see a security warning pop up on screen (see examples below).

 

1. Windows 10 warning - Click "More info", then click "Run anyway"

 

 

 

  

2. Symantec warning - Click "Allow this file", then "OK"

 

 

For any other issues, see this help article

 

 

Newer Beta Version:

When the app first opens, it will pop up and ask: "Do you want to continue using the Beta version of ResaleaI?"

• If you'd like to try out the latest features, click "Yes"
• If you prefer to keep using the original version, click "No"

If you ever need to switch between the new beta version and the original version, see these steps:

• Click on the small orange “AI” in the top app bar, and a menu should open
• Click "Beta Test Mode" to switch to the new version of RAI (or switch back to the original)