ResaleAI 3.0 (Beta)

New Account Setup Guide (Beta)

• Getting Started with ResaleAI (Beta)

About RAI 3.0

• What features are new in version 3.0?
• How do I get started with the newer version of ResaleAI?
• When will version 3.0 be available?
• How much does version 3.0 cost?
• How do I access the beta version on my laptop or phone?

Install

• Help! DRS is not updating ResaleAI.
• How to install ResaleAI and integrate with DRS (beta version)
• Help! I'm having an issue installing the beta app on my POS computer!
• How to Update ResaleAI
• Are my POS computers compatible with RAI 3.0?
• How do I switch between the current version and the beta version of ResaleAI?

DayBook

• How do I create or edit Tasks or Task Lists?

Buys

• How do I find a customer's driver's license information?
• How do I flag a customer?
• How are the reasons on the Buy Detail screen chosen?
• How to set DRS initials
• How do I edit the buy policy that customers sign?
• How do I check in a buy on version 3.0? (General buy FAQ)

See all 9 articles

Backstock

• I can't find a backstock bin
• How do I request more bin labels?
• I'm getting started with backstock, where do I begin?
• How do I update multiple bins at once?
• How do I add or edit Categories, Locations and Bins?

Texting

• What is "Reply N if you did not request a text?"
• What does "Carrier Violation" mean?
• How do I find out what my store phone number is?
• How do I create pre-written text messages?

Bounceback

• Bounceback barcodes not scanning
• Bounceback didn't print!
• How to redeem bouncebacks
• Gift Card Bounceback training
• Bounceback - Training
• How to set up a new Bounceback campaign

Team Mode/Employees

• I'm having trouble setting my PIN
• How can I reset my PIN code?
• How do I add or edit Employees?
• What is Team Mode and how do I set a PIN?

Reports

• How are labor percentage and labor efficiency calculated in the weekly summary?
• What is the Aged Inventory report?
• What is the Monthly RAI report?

Magic Goals

• How to set Sales Goals

Settings

• How to add payment info
• Auto-login not working?
• User Accounts- Different Levels and Privileges
• I'm selling my store, how do I transfer my account?
• How do I create or edit User Accounts?
• How can I get an automatic nightly Day Close email?

POS Scanner

• What are the benefits of the POS scanner and the RAI Flex device? Which do I need?
• How do I order a POS scanner?
• How do I set up my new POS scanner?
• POS Scanner Troubleshooting
• What type of ID is compatible with the scanner?

RAI Flex

• Help! I'm having an issue with my Flex
• I just received my Flex. How do I set it up?
• What are the benefits of the RAI Flex device?
• How do I order a RAI Flex?
• How do I select which POS to print from when checking in a buy?
• Flex troubleshooting - Factory reset steps

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Release Notes

• May 2020 Release Notes
• April 2020 Release Notes
• March 2020 Release Notes
• November 2019 Release Notes