ResaleAI (Recommended "Beta")

About ResaleAI (Recommended "Beta")

• What's new in the recommended version of ResaleAI?
• When will the full recommended version of ResaleAI be available?
• Are my POS computers compatible with ResaleAI?
• How much does ResaleAI cost?

Installing ResaleAI

• How to install ResaleAI and integrate with DRS
• How to update ResaleAI to the newest software version (2.20)
• Help! I'm having trouble with launching ResaleAI on my POS!

Getting Started with ResaleAI

• Getting Started with ResaleAI
• How do I Get Started with the Recommended Version of ResaleAI?
• How do I switch from the older version to the recommended version of ResaleAI?
• Help! DRS is not syncing with ResaleAI!
• How do I access the beta version on my laptop or phone?

Team Mode/Employees

• What is Team Mode and how do I set a PIN?
• How do I add or edit Employees?
• How can I reset my PIN code?

DayBook

• How do I create or edit Tasks or Task Lists?
• How Do I Edit an Existing Note in "Notes"?

Buys

• Before you begin: Settings required to check in buys
• I have never used Sign to Sell before. What do I need to know?
• How to set DRS initials
• How do I check in a buy?
• Help! I'm having trouble checking in or completing a buy
• How do I find a customer's driver's license information?

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Backstock

• I can't find a backstock bin
• How do I request more bin labels?
• I'm getting started with backstock, where do I begin?
• How do I update multiple bins at once?
• How do I add or edit Categories, Locations and Bins?

Texting

• What is "Reply N if you did not request a text?"
• What does "Carrier Violation" mean?
• How do I find out what my store phone number is?
• How do I create pre-written text messages?

Bounceback Campaigns

• Bounceback barcodes not scanning
• Bounceback Didn't Print!
• How to redeem bouncebacks
• Gift Card Bounceback training
• Bounceback - Training
• How to set up a new Bounceback campaign

Magic Goals

• How to set Sales Goals

Reports

• How are labor percentage and labor efficiency calculated in the weekly summary?
• What is the Aged Inventory report?
• What is the Monthly RAI report?

Settings

• How to add payment info
• Auto-login not working?
• User Accounts- Different Levels and Privileges
• I'm selling my store, how do I transfer my account?
• How do I create or edit User Accounts?
• How can I get an automatic nightly Day Close email?

POS Scanner

• What are the benefits of the POS scanner and the RAI Flex device? Which do I need?
• How do I order a POS scanner?
• How do I set up my new POS scanner?
• POS Scanner Troubleshooting
• What type of ID is compatible with the scanner?

RAI Flex

• What are the benefits of the RAI Flex device?
• How do I order a RAI Flex?
• How much does the RAI Flex cost?
• Can I use my own device?
• Do I need a SIM card for my Flex?
• I just received my Flex. How do I set it up?

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Release Notes

• December 2020 Release Notes
• September 2020 Release Notes
• August 2020 Release Notes
• July 2020 Release Notes
• June 2020 Release Notes
• May 2020 Release Notes

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