Original ResaleAI version (Legacy)

New Account Setup Guide (Legacy)

• Getting Started with ResaleAI (Legacy)

Install

• Help! DRS is not updating ResaleAI.
• How to install ResaleAI and integrate with DRS (legacy version)
• Is my POS still supported?

DayBook

• How do I create or edit Tasks or Task Lists?
• Suggested Task Lists
• How do I edit an existing note in Notes and Kudos?

Texting

• How do I find out what my store phone number is?
• How do I create pre-written text messages?
• Suggested Pre-Written Text Messages
• What does "Carrier Violation" mean?
• What is “Reply N if you did not request a text”?

Buys

• How to manage buys and how to text customers that their buy is ready.
• Why won't an employee's name pop up on "Checked in By" or "Sorter"?
• How do I select a sorter?
• How are the pass reasons on the Buy Detail screen chosen?
• How do I flag a customer?
• How do I find a customer's driver's license information?

Sign to Sell

• Sign to Sell Step-by-Step Instructions
• Sign to Sell Process - Training
• How do I edit the buy policy that customers sign?
• How to set DRS Initials

Backstock

• I'm getting started with backstock, where do I begin?
• How do I request more bin labels?
• I can't find a backstock bin
• How do I add or edit Categories, Locations and Bins?

Employees

• How do I add or edit Employees?
• How do I delete an employee?
• How do I set employee pictures via SMS?
• How do I add an emergency contact to an employee's profile?
• How do I add or edit Employees?

Bounceback

• How to set up a new Bounceback campaign
• Bounceback- Training
• Gift Card Bounceback- Training
• How to redeem Bouncebacks
• Bounceback didn't print!
• Bounceback barcodes not scanning

Reports

• What is the Monthly RAI Report?
• What is the Aged Inventory Report?
• How are labor percentage and labor efficiency calculated in the weekly summary?

Magic Goals

• How to set Sales Goals

Settings

• I'm selling my store, how do I transfer my account?
• User Accounts- Different Levels and Privileges
• How do I create or edit User Accounts?
• How can I get an automatic nightly Day Close email?
• Auto-login not working?
• How to add payment info