Employee tracking of FiveStars activity

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Rob Holler

• December 08, 2017 00:21

Since ReSale Ai has it "fingers" inside of both Winmark's DRS and inside of FiveStar Rewards software, it seems like you guys would be the perfect people to get DRS to associate employee login ID to FiveStar activity so that we can know better which staff members are consistently engaging our customers into the conversation about getting their Five Star points. Also, it would help as an LP idea as well.

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  Jackson Miller

  • December 15, 2017 16:45

  This is a good idea.

  We have some changes that we are planning to make to our DRS integration in order for this kind of thing to be possible.  

  There are other per-employee metrics that could also be useful in this same vein that we are also thinking about.  This could be a good thread to discuss those.

   

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  Jackson Miller

  • July 10, 2018 04:30

  ResaleAI POS v.2.4 lays the groundwork for this.
  
  Our new Auto-Coupons for Bounce Back involved watching individual sales transactions on each POS is real-time. We are planning to leverage this to provide faster FiveStars integration as well as providing more visibility into what is going on behind the scenes.

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