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Madeline Beard-Ojala

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Activity overview

Latest activity by Madeline Beard-Ojala
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    Madeline Beard-Ojala created an article,

    Getting Started with ResaleAI

    If you are just getting started with ResaleAI this is our "checklist" to keep you on track! 1. Create User Accounts 2. Install ResaleAI + Integrate DRS  3. Add Users to Day Close Email  4...

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    Madeline Beard-Ojala created an article,

    Suggested Task Lists

    Developing some additional task lists for your store is a great tool to keep your staff on track and motivated. It also saves time in the store- employees can check ResaleAI to see what needs to be...

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    Madeline Beard-Ojala created an article,

    Is my POS still supported?

    There are now zero supported versions of Windows XP. Close to 50% of Winmark POS's appear to still be running Windows XP. ResaleAI will continue working, but it is critical for every system running...

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    Madeline Beard-Ojala created an article,

    How do I add or edit Categories, Locations and Bins?

    Categories, Locations, and Bins are the primary components in the ResaleAI Back Stock system. Locations are where Bins of merchandise are stored.  A Bin can only be in one Location at a time. Categ...

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    Madeline Beard-Ojala created an article,

    How do I request more bin labels?

    If you need to add more bins to your backstock inventory and need more bin labels all you need to do is reach out to us over support chat. Let us know your store number, and how many bins you want ...

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    Madeline Beard-Ojala created an article,

    How do I select a sorter?

    On ResaleAI Buys screen you can select when a buy is being sorted by an employee. This can help you differentiate between a buy that is just checked in and waiting to be sorted, and a buy that is a...

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    Madeline Beard-Ojala created an article,

    How are the pass reasons on the Buy Detail screen chosen?

    Keeping track of your pass reasons on a Buy can be very helpful for training, consistency, and for customer communication. You can select pass reasons and take reasons on ResaleAI. This Buy Detail ...

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    Madeline Beard-Ojala created an article,

    How do I find a customer's driver's license information?

    If you need to retrieve the driver’s license information of someone who sold to your store you’ll need to reach out to us over chat and request that information. We need your store number and eithe...

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    Madeline Beard-Ojala created an article,

    How do I find out what my store phone number is?

    ResaleAI will assign you a store phone number when you first sign up. This number will work for when customers call the store and they can text this number as well. The text messages will come thro...

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    Madeline Beard-Ojala commented,

    Official comment

    Hello,  Thank you for writing in. We will definitely take this into consideration in our next website update.  Thanks for using ResaleAI Best,  Madeline Beard-Ojala Quality Assurance at ResaleAI