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Madeline Beard-Ojala

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Latest activity by Madeline Beard-Ojala
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    Madeline Beard-Ojala created an article,

    How do I update multiple bins at once?

    Go to the Backstock page in ResaleAI 3.0. Click in the search bar, then scan the barcode on the front of a backstock bin. Continue to scan additional bins, and you will see those bins appear on-scr...

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    Madeline Beard-Ojala created an article,

    How can I reset my PIN code?

    Ask a team member to log in to ResaleAI with their PIN, and have them go to the Team List page. Find your name on the Team List, and click “Set PIN.” It should prompt you to set a new PIN code. Cli...

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    Madeline Beard-Ojala created an article,

    Can I use my own device?

    You can log in to ResaleAI from any web browser on a laptop, tablet, or phone and use the majority of the functionality. This includes adding and completing tasks, adding pass reasons on a buy, log...

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    Madeline Beard-Ojala created an article,

    How do I switch between the current version and the beta version of ResaleAI?

      Please note: For this to work, you first need to reach out to our team to install the newer beta application. If you have not signed up to be part of the beta group, check out this article to get...

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    Madeline Beard-Ojala created an article,

    How do I access the beta version on my laptop or phone?

    To access the beta features remotely, go to beta.resaleai.com  This works from any device, such as a laptop or phone.  If you have a shared user account that is used by several employees in the sto...

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    Madeline Beard-Ojala created an article,

    Help! I'm having an issue installing the beta app on my POS computer!

    First, be sure you are logged in to the POS computer with the owner or administrator login. If you are not, you will need to log off the POS and log back on.   If you get an error that says Resale...

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    Madeline Beard-Ojala created an article,

    Are my POS computers compatible with RAI 3.0?

    DRS requirements ResaleAI 3.0 requires DRS 8.3 or above. If you need to update DRS, reach out to the Winmark support center and they can assist.   Computer operating system requirements ResaleAI 3....

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    Madeline Beard-Ojala created an article,

    What type of ID is compatible with the scanner?

    Currently, we only fully support scanning driver’s licenses. We plan to expand to support additional types of ID, such as state IDs, military IDs, or passports. It is important to note that current...

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    Madeline Beard-Ojala created an article,

    How do I check in a buy on version 3.0? (General buy FAQ)

      Check-In Instructions To check in a buy in version 3.0, you can begin by scanning a driver’s license, or you can search by phone number.   Begin with license scan Scan the driver’s license to b...

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    Madeline Beard-Ojala created an article,

    What is Team Mode and how do I set a PIN?

    About Team Mode With Team Mode, employees have an individual PIN code they use to sign in to ResaleAI. This is similar to how employees sign in to DRS with their own username and password before ...